Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: aac, 44100 Hz
Language: English | VTT | Size: 3.19 GB | Duration: 6.5 hours
Building resilience involves improving one's emotional intelligence.
What you'll learn
Improve Your Optimism and Pessimism
7 Simple Steps to Improve Your EQ
Using LECSR to Resolve Conflict
Problem Solving Tools
The Power of Hypnotic Language
Dealing with Anger while Stressed
No previous experience needed
Emotional intelligence has the potential to positively impact the success, quality of life, and relationships of individuals as they progress through life.
People who understand themselves well, and who understand how to relate to and connect with others, tend to be happier, be more self-confident, more productive, and have healthy and rich relationships throughout their lives.
Emotional Intelligence and Emotional Resilience in workplace focuses on the concept of repair, and managers being accountable for their use of shame, blame and avoidance of responsibility.
This course encourages mangers to use more empathy, mindfulness and positivity in communication.
Have a better understanding of emotional intelligence
Understand the importance and impact of taking responsibility for emotions
Learn to deal with conflict at workplace
Learn how emotions and empathy factor into more effective decision making
Improve critical thinking and logic
Who this course is for:
Leaders, managers, and supervisors; also appropriate for individual contributors in EI roles