August 01 2022

Building Trusted Relationships In Business


Building Trusted Relationships In Business
Building Trusted Relationships In Business
Last updated 4/2018
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 719.85 MB | Duration: 2h 5m


Develop questioning and listening skills, understand body language and personality styles plus confidence under pressure
What you'll learn
To develop the skills needed to build business relationships
Value how to use active and mindful listening, and appreciate when and how to adopt different techniques
Know more about ourselves, and how we can change the way we relate to other people
Handle uncomfortable situations and deal with them confidently
Appreciate how we can identify personality styles for mutual benefit
Appreciate how to understand basic body language
Requirements
None other than enthusiasm to consider how we each relate to different character styles
Description
This course will help you develop better relationships through active listening and effective questioning techniques. We also look at how body language plays a vital role in understanding how well we are communicating. Finally, we all need tact at difficult times so how do we best convey this especially if we are feeling under pressure ourselves. The course provides you with a logical structure, guidelines, tips and practical exercises to help you develop and hone your skills.
The second section considers how to value personality styles to build rapport with those we believe different to ourselves so that we can empower others and work with everyone's strengths in mind.
Overview
Section 1: Building Trust Through Effective Questions
Lecture 1 Session One - Building Trust With Effective Questions
Lecture 2 Session Two - Building Trust With Effective Questions
Section 2: Building Trust Through Effective Listening
Lecture 3 Building Trust With Effective Listening
Section 3: Building Trust By Understanding Body Language
Lecture 4 Building Trust By Understanding Body Language
Section 4: Building Trust By Staying Confident In Pressured Situations
Lecture 5 Building Trust By Being Tactful
Lecture 6 Building Trust By Staying Confident Under Pressure
Lecture 7 Making a Great First Impression
Section 5: Building Trust By Understanding Personality Styles
Lecture 8 Appreciating Skill Sets in Business
Lecture 9 Building Trust By Understanding Personality Styles
You have responsibility for a team within a business and wish to manage more effectively,You work in business and need to build relationships but lack confidence, or struggle to do so,Your role within a business incorporates marketing but you have no formal training,You work in a specific marketing role within a business /charity/not-for-profit organisation with no formal training,You are looking to motivate others in an established business in the B2B or B2C environment
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